Tuesday, January 31 2006

I subscribe to Consumer Reports (both print and online), and generally enjoy the magazine. So much so that I've based a lot of purchasing decisions upon their evaluations. Generally I've been very pleased with their advice, apart from their Editor's Choice Sony bookshelf speakers a while back: the speakers are terrible, and either their manufacturing is of poor quality yielding such variations, or the CR reviewer was largely deaf.

Their marketing department isn't quite as credible.

I just received a promotional email from them which starts off with "It's a well-known fact that Consumer Reports provides expert advice and unbiased information and Ratings". I don't contest the statement, but I find it humorous that they resort to the standard sales technique of stating something as a "well-known fact", relying upon stated social proof to pound the point home. This is a standard tactic of sleazy dealers that are trying to negate the target's scam detection.

To top off the paradox of the Consumer defender using such a dubious tactic, they end off the email with the statement "So, don't wait. Click here to subscribe today! You and your family's health could depend upon it." Classy.

Of course this isn't entirely unexpected, as their online subscriptions rely upon the enormously dubious automatic renewals, which I discovered to my sadness recently (after using their online site a total of once in the year).

 

   

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About the Author
Dennis Forbes Dennis Forbes is a Toronto-based software architect. While focused primarily on the .NET and SQL Server worlds, Dennis frequently ventures outside of this comfort zone into game development and image processing. He has been published in several industry magazines, has been quoted in the Wall Street Journal and has been interviewed by NPR.

He is a vice president and lead software architect at an innovative New York City hedge fund back-office services firm.

Dennis has been working on solutions for the financial, telecommunications, and power generation markets for over 15 years.





 

Dennis Forbes