Monday, April 04 2011

EDIT: This will be my last entry on the whole iPhone vs Android debate for at least a year. This is one of those topics that is just entirely unproductive: All of the online comments, blog entries, and defensive "don't move my cheese" posts do absolutely nothing to change industry direction, trends, etc. I don't wish to contribute to that noise any further, and had argued only in the sense of balance: For too long the conversation has been completely dominated by shills and short-sighted developers only interested in their own convenience (there is a certain allure to the global dominance of one single make and model of device, even if long-term that brings a lot of pain. It is notable that Tim is praising a device that almost certainly wouldn't exist in its current form were it not for Android, but it's remarkable what competition does for the sense of urgency).

Stuck In The Post Queue For a Year?

If Marco Arment wrote this post in January of 2010 I could write it off as a case of self-inflicted, temporary delusion. To see it written now, however, is perplexing.

Arment and others are screaming, with increasing desperation, trying to change the direction of tides that they have absolutely no influence over, and that derives from forces that they clearly don't understand.

You Are Not the Average Consumer

A mistake that many Apple "fanboys" make (the sort that are going to argue with Fred Wilson about marketshare numbers, which I suspect is a tiny subset of the overall Apple consumer population) is to assume that the general smartphone marketplace has two types of consumers, broadly defined as-

  • Those who buy an iPhone
  • Those who wish they could buy an iPhone, but for some reason (carrier, availability, financial restriction, etc) can't, so they settle on the closest alternative

A variation of this theme is that the second category is full of people so full of anti-Apple vitriol that they buy an alternative simply to spite Apple.

You, and the people you hang out with, are not the average consumer. The sooner you understand that, the sooner you can understand why the market moves in the way that it moves.

As one of many anecdotes, my brother and his partner recently decided to get smartphones to stay more connected. I don't proselytize to the Android side, in many cases actually encouraging those who asked to instead get an iPhone, so I had no influence on their decision process.

They went to the telco store where they had many options — the iPhone has long been available on all major carriers in Canada — leaving with a Samsung Galaxy S for her and an HTC Desire Z for him.

They had the means and the opportunity to have any device possible, and they left with a couple of Android devices.

The normal consumer that makes up most activations doesn't read Engadget or Gizmodo. They don't argue with Fred Wilson. They don't take sides.

They simply want a smartphone that can let them efficiently use email and the web, maybe hit up Facebook and Twitter, take and view pictures and perhaps videos, and perhaps enjoy some casual gaming. That is the actual criteria (not "Apple or not Apple"), and its one where for clearly many consumers the decision tree leads to an Android device. For someone who wants a larger screen, or a smaller screen, or a keyboard, or various other options, it becomes the only choice, even if incidental.

Understand this and trends and marketshare shifts will come into focus.

   

Reader Comments

I just had a developer friend tell me his wife bought an iPhone from Verizon. After using the built-in maps app, and trying a few free ones, she was so disappointed with it she traded it in for an Android because of its excellent turn-by-turn navigation app.

I finally got my first iPhone last fall. It's an old 3G jailbroken on a $30.00 per month T-Mobile plan with no data package since I have wifi at work. I make very few calls, but need the e-mail and like iOS. Everyone has their own needs when it comes to a phone.

I'm not married to the iPhone yet, but as I purchase apps the lock-in begins to take hold, which is think is part of Apple's iPad/iPod strategy - if you're hooked on the apps, you'll keep getting the next-gen device. Frankly, as a .NET developer, I really want to see Windows Phone 7 gain some traction. Everyone I know that has a Win phone 7 device absolutely loves it, but that market is so small right now it's potentially an anomaly. Sad that there are so many people who don't even have one but tend to be such vocal haters online.
mattmc3 @ 4/4/2011 4:31:53 PM
To throw on some more anecdote: I used to work with an older man on the edge of his retirement. I would say he's in the 65-75 age range. He had a company issued iPhone 3G and used it for years. One day, he's spending time with a co-worker that has one of the worst Android phones you can buy, a Motorola i1 (they needed IDEN PTT). He comes back the next day going on and on about how he wanted an Android phone. I was so shocked that I had to know what was so great about the i1 (Android 1.5 mind you) that would push him over into Android. He said he saw an icon on the home screen that would automatically dial when pressed. That was it, he had to have Android from that point on. Once he got his Android phone, I followed up with him to see how he liked it. He did not have kind words for the iPhone at that point.

The Apple fanboys need to stop telling everyone to step out of their bubble and perhaps take a look at their own.
pmf @ 4/4/2011 4:57:25 PM
This exactly. I'm finally getting on the smartphone wagon and have been asking friends and family and coworkers about their devices. Almost all discussion concerns the basic functionality of the device, such as taking pictures, reading email, or playing music, and then browsing the web. Apps seldom come up.
Harold @ 4/15/2011 10:31:45 AM

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About the Author
Dennis Forbes Dennis Forbes is a Toronto-based software architect. While focused primarily on the .NET and SQL Server worlds, Dennis frequently ventures outside of this comfort zone into game development and image processing. He has been published in several industry magazines, has been quoted in the Wall Street Journal and has been interviewed by NPR.

He is a vice president and lead software architect at an innovative New York City hedge fund back-office services firm.

Dennis has been working on solutions for the financial, telecommunications, and power generation markets for over 15 years.





 

Dennis Forbes